Important Notice for
U.S. Orders
Due to increased inspection frequency and stricter standards enforced by U.S. Customs and Border Protection (CBP) and the FDA, standard courier shipments may experience customs delays. We highly recommend our specialized logistics solution.
This notice is from KSTATION.
- Due to increased inspection frequency and stricter standards enforced by U.S. Customs and Border Protection (CBP) and the FDA, shipments sent via FedEx (Express) may experience customs delays, additional taxes or duties, FDA inspections, or returns.
- Accordingly, KSTATION recommends using the ‘KSTATION SHIPPING’ for shipments to the United States.
What is the KSTATION SHIPPING?
The KSTATION SHIPPING is not a standard shipping method. It is a customs-managed logistics solution specifically designed for beauty, cosmetic, and medical-related products, ensuring security and smooth clearance.
U.S. KSTATION SHIPPING – Shipping Process
- Order confirmation and payment completed
- Product packaging prepared
- Invoice and customs clearance documents prepared
- Air cargo shipment dispatched
- Customs clearance process initiated upon arrival in the United States
- Customs clearance completed
- Handover to U.S. domestic carrier (UPS)
- Tracking number generated and provided
- Delivery to the final destination
- Door-to-door delivery completed
Transparent, All-Inclusive Pricing
In addition, the KSTATION SHIPPING operates on an all-inclusive pricing structure that includes customs clearance, taxes, and handling fees. When considering potential additional costs that may arise, it is by no means an expensive option.
Daily dispatch
Tue–Wed–Thu–Fri schedule
Taxes, duties, and additional fees
may be charged separately
duties, and customs fees
Overall more cost-effective
Approx. 60~70%
Over 97% success rate over the
past 5 years
Aesthetic Products
Higher likelihood of FDA inspection
medical-aesthetic products
Minimized customs risk
Free shipping over $200
Orders that reach USD 200 ship free. The rate is applied automatically at checkout, no code is required, and it is not limited to first orders.
- The threshold is USD 200 on the order total, calculated before shipping.
- Once your cart qualifies, the free rate appears at checkout for every destination we ship to.
- Hawaii and Alaska are handled as separate shipping zones and keep a flat rate, so the $200 free shipping does not apply to those two.
Region notes
For specific countries or situations, our policy differs from the standard process described above. Please read the relevant notes before placing your order.
- Because of persistent customs clearance difficulties, Germany and Portugal have been removed from our shipping destinations as of September 18, 2026. Spain was removed earlier, on August 18, 2026.
- Delivery addresses in these three countries cannot be completed at checkout.
- Orders to Germany or Portugal placed before September 18, 2026 will still be shipped. For questions about an existing order, contact support@dpmlogis.com.
- With Kstation Shipping (Signature Required), the US carrier hands the parcel over in person and needs a signature on delivery.
- Deliveries are usually made during regular working hours, and the carrier makes a limited number of attempts, typically 2 to 3. Please make sure someone is home to sign so the delivery can be completed.
- If no one is usually home during the day, consider an address where someone can sign during working hours.
- If a shipment is refused at your destination's customs and returned to us, a refund will be issued for the amount paid, excluding shipping fees.
- To reduce risk, please make sure the delivery address, recipient name, and any local import requirements are correct before placing your order. If unsure, contact support@dpmlogis.com before ordering.
Our Recommendation
If you prioritize secure customs clearance and successful delivery over the fastest transit time, we strongly recommend the KSTATION SHIPPING.
Thank you for your understanding and trust in KSTATION.