Shipping policy

1. Processing Time

All orders are processed within 1-2 business days after payment confirmation.

Orders are not processed on weekends or holidays.

2. Shipping Rates & Delivery Estimates

Standard Shipping: 5-7 business days, $4.9

3. Free Shipping

We offer free standard shipping on orders over $200.

4. International Shipping

We currently do not offer international shipping.

5. Order Confirmation & Shipping Tracking

Once your order has shipped, you will receive a confirmation email with your tracking number.

Use the provided tracking number to check the status of your shipment.

6. Incorrect Shipping Addresses

We are not responsible for orders that fail due to incorrect shipping addresses.

Please double-check your shipping address before placing your order.

7. Lost or Stolen Packages

We are not responsible for lost or stolen packages that are confirmed as delivered by the tracking system.

If your package is lost or stolen, please contact the carrier.

8. Shipping Issues

If you experience any issues with your shipment, please contact our customer service team. Customer Service Email: support@dpmlogis.com

9. Changes & Cancellations

Changes or cancellations are only possible before the order has been shipped.

If you need to change or cancel your order, please contact our customer service team as soon as possible.

Contact Information

Customer Service Email: info@dpmlogis.com

Customer Service Phone: +82 10 6309 4613

Operating Hours: Monday-Friday, 9AM – 6PM (KOR)

Updates

This shipping policy is effective as of June 10, 2024, and we reserve the right to update or change our policy at any time.